Wevelgem, Belgium
Driemasten 39
N/A
+32 56410011
Wheelchair-accessible entrance
Good and comfy skates.
like
Extremely overpriced on everything!! Nowhere to sit, allowed too many people in considering the size of the place. Car park was like having a game of dodge the holes, no lighting there to enable you to see properly and then they wanted you to pay to use the toilet, omg never heard anything so ridiculous in my life!! Did we want to buy a raffle ticket for the tombola, like heck we did after spending 20 entry fee to stand over some poor woman trying to eat all because we we're squashed in!! By the way if any one picked up pur rock can you post a pic on Facebook you'll find us at Flossrock, give us a like.
Dirty, staff unwelcoming and rude and overall very expensive. Worst Ice-Rink we've ever visited for a competition in Europe. After traveling from across Europe they charged for access to toilets which weren't clean - or even having toilet paper (totally uncivilized). After charging for use of the toilets by a stamp on the han - the toilet attendants went home. Restaurant staff unpleasant, food expensive, restaurant shambles and you cannot split bills (as it doesn't suit the restaurant it would seem.). Not clear where to order in the restaurant, no smiles and everything designed to try and get as much money from you as possible with little effort. Water not available (unless in tiny 250ml bottles for sale - never seen that at any other sporting venue in Europe where athletes compete and environmentally horrific). Again, all about the money... Generally the feeling the management and restaurant care only for money, not the customers or athletes, so much so that it's unpleasant atmosphere and the staff do not smile or welcome (encouraged by management probably). As a spectator ice rink very cold. Recommendation - the management need to be changed immediately, and the staff retrained to focus on customers/ consumers experience: staff need to smile, and restaurant new management and bring some charm and hospitality back. I also suspect their google review rating is being artificially lifted by 5 star reviews with no commentary.. It's a million miles away from 4/5 stars. This ice rink is not suitable for international competitions.
Nice place to do some ice skating. The variety of available food could be a bit better, but it's good value for money.
The ice skates were uncomfortable. The place was kind of over crowded. At least the ice-cream was alright.
Ok if you like skating . But it's very cold in there I reckon it's something to do with ice
Restaurant is a total disgrace. Attended for Winter Cup weekend. They put up all the prices especially....15 for bowl of pasta. Disorganized, shambolic, tables not clean, waiters running around and not in control. All staff were unhappy and unhelpful. Waited over 1 hour for food. Tap water was refused despite having bought other drinks (the restaurant mgr said the ice rink policy is never to allow tap water to any children or adults or they would lose profit!!) Rink was cold, toilets dirty. Avoid.
Hockey
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