Schaerbeek, Belgium
Avenue Eugène Plasky 30/1
N/A
+32 27346411
We had a document translated to register our wedding contract in ecuador. At no point in the process l, they mentioned us that the original document needed to legalized too and also they delivered the transaction way too late, making it impossible for us to do it, should they had mentioned it. So, in Ecuador the translation was refused. When we contacted them to see what could been done, they told us idd that the original document needed to be to legalized, something they could have told us before. When I stated that to them, they completed denied that wife mentioned to them the purpose of the translation (which is not true) and that the only way to fix the situation was to get a new original from the commune, have it translated by them and then legalized by the ministry. When I asked if they could offer a discount of new translation of the same document,they simply refused. Although, it is no extra work for them, since they already did it and also because we are in this situation because of them. Really worse service ever.
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Deli
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