Mechelen, Belgium
Gentsesteenweg 67
N/A
+3215278170
Van Innis offers a fantastic service: I inherited a piano with a Silent mode but without the original instruction manual. Transportation unfortunately rendered that system inoperative and there is no way to repair it without the instruction manual, even through a qualified technician. I tried to find the instruction manual of this out-of-date system from its Korean producer and on internet but with no success. Van Innis searched heaven and earth for me and managed to find the proper manual, at no cost to me ! I don't know many companies that would do spend so much time as a service to their customers. Thank you M. Van Innis
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Van Innis offers a very good advice to help you decide which piano to choose, based on their long experience. Also, very good service and direct relation with the client.
Very impressed by the service mindset and pro-active problem solving attitude of Van Innis. After having signaled a few weeks ago that we were looking for a refurbished Steinway, Alain called me a few weeks later to signal the completion of a piano that matched our criteria. Despite the challenging context created by the current crisis the visit & delivery process went very, very smooth. Excellent service, we can now enjoy the luxury of a true Steinway, alleviating the burden of staying home. Thanks a lot!
We have just received our digital piano Kawai CA79 from Piano’s Van Innis. It’s just perfect! It only took 8 days from the day we ordered it. Overall it’s a very good experience. Mr. Van Innis was very responsive. He replied our emails right away and thoroughly answered all our questions. We have asked a lot of stores about this piano and we only feel comfortable with Mr. Van Innis in price as well as in customer service. When we talk to him we knew right away we were talking to a professional pianist and not just some online sales person. Plus Piano’s Van Innis offers 5 years warrantee while the other stores only 3 years. If we are going to buy a real piano later we will definitely choose this store again.
Any Pro pianist that hasnt visited this store in Belgium... its the place to find the Best professional pianos with unbeatable rates ..Alain is such a wonderful person so friendly and always willing to find the best solutions according to your desires and budgets..so dont forget to pass by for your next upgraded piano mates....
Great service, wonderful pianos. Went in there to buy my first piano. Got great explanations and demonstrations and ended up with a wonderful new piano for a very fair price. Nice to have lots of options of new and pre-owned pianos. Piano was delivered within 3 days too. Thanks Alain and Caro! I’d come back any time!
We must have visited every single piano shop in Belgium and many in the neighbouring countries in search for a good 2nd-hand upright. In the end we bought here – not just because the piano collection in the basement is a true treasure-trove where we found not one, but several really excellent instruments to chose from, but also because one could clearly see that this is a place where they still value quality and craftsmanship and made sure that each instrument is restored and set-up perfectly before it is re-sold. It is definitely worth a try. Oh yes, and the price was also quite good :-)
Wide choice of pianos, from economic digital to the top acustic instruments, new and second hand; Mr.Van Innis guided us with expertize and patience; we bought a wonderful instrument at a competitive price and we had the piano delivered in 24 hours.
Deli
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