Leuven, Belgium
Brusselsestraat 182
N/A
+32 16902904
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
It's a good place.
like
Excellent service, very helpful & informative people!
Extremely bad service. I ordered a bike mid-January, by the end March still no delivery. After two and a half month Interbike has no idea if, or when can they deliver the bike. I took the deposit back. Do not do business with them. Milan
Helpful and flexible staff. Worth a visit. Dealer of Specialized Bikes.
Broke a spoke. Came in almost at closing time. Got it fixed. Superb service. Thank you!!!
I like this store, very nice people and very informative! Bedankt!
Some staffs are nice, but some are not. Some doesn’t want to help fixing the issues on your bike if you didn’t buy your bike there, even though you want to pay for the work. They just rather do nothing instead of helping you. I believe if you buy a bike there you may highly likely to get a nice service, but vice versa. --------------------------------------------------Updated Hi Interbike, Thanks for your quick response. I know it is annoying if a man came with a bike newly bought online and ask you to help adjusting things, but it is not the case. The tires on my bike are already tubeless,but somehow they got underinflated after I rode it. Therefore, I think it is better to take it to a professional bike shop like you to examine the problem, and maybe I could direct buy new tires if the tires are needed to be changed. For the crank, it was the power meter crank I used before I came here. I don't have such equipments to change it on my own, and I shouldn't ask your employee if I could pay to change it or not. I did bought the Canyon bike online and it is just because I like the look (not those ones distributed in your shop). I thought it was kind of lucky that I live nearby your shop and it would be convenient for me to buy accessories. (So far, I bought a pedal and tubeless valves from you. It seems not enough tho). As an independent bicycle dealer, you should earn profit on saling bicycles/parts, I totally agree and I am not asking for free service. However, you address it very clear that customers who bought bikes online is NOT your TA and shoudn't go to your shop bothering you with the repairing things or maybe any purchases. I still leave with 2 stars is because I did get nice services on previous purchases or sometimes I hanged arround to see stuffs to buy. Otherwise, since I am not your TA and was treated unfriendly I would rather to leave with 1 star. I am quite disappointed this time and will never go again.
Top service 10/10 would go again. Inter bikes Leuven heeft mij niet enkel extreem goed geïnformeerd over de verschillende keuzes van de producten die ik zocht. Maar heeft mij ook geholpen bij het installeren hiervan toen ik zelf vast zat. Nu heb ik geleerd hoe het moet, heb weer een top fiets en ben zeer blij. De winkel heeft ook een zeer groot assortiment van fietsen, zowel cours/stad/gravel. Vergeleken met andere winkels was de wachttijd hier ook veel minder en de service veel vriendelijker.
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