Bruxelles, Belgium
Avenue Louise 96
N/A
+32 23188989
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Gender-neutral toilets
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible seating
Bought a beautiful De Bethune piece from them through email at a great price. My first email was missed but following which response was great and immediate despite the time difference. (I’m from Singapore). They took the time to give me different shipping options and advise, and threw in free overnight shipping and an additional 1 year warranty. Would definitely recommend anyone from overseas looking for a great deal as you can buy in confidence. Thanks Mickael for the deal.
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Great watches, great service
First time buyer, got an amazing experience. Service is top notch, the employees take the time to explain the watch history, leave you enough space to consider what you’re getting into etc. After sales is of equal quality. Highly recommend this business.
Very nice watch, better than described! Thanks
I was interested in a particular watch and took an appointment to see it in the Bruxelles shop. When I arrived the watch did not work and the description on the website turned out to be completely inaccurate. They committed in having the watch repaired and to send it to me once it was ready. I bought the watch despite all this and proposed them to bring it to their Paris schop where I would pick it up at a certain date. I did not ask for any price reduction for the fact that they did not have to ship it to my home address. When I called the Paris shop for picking up the watch, I was told it would only arrive in the evening of the day we had agreed. As I had a plane to catch I left and told them to send it to my home address. Then I did not hear anything for more than a week - no information - nothing. When I called to ask for the tracking code of the shipment they told me they had not shipped it because it had been my fault not to wait until the evening. I had to go to the Paris shop one more time to pick it up... Congratulation Monsieur R... You have saved some bucks for not shipping the watch. I trust this is worth more than the reputation of being a customer service oriented company....
They mended my pocket watch. Thanks.
Great service, went in and they immediately could tell my watch was fake. It's unfortunate but may this be a lesson to people out there, don't trust internet resellers. Thanks again for the help, I'll be back.
Very nice watch ! Thank you
Deli
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