Kuurne, Belgium
Ter Ferrants 9/02 8520
N/A
+3256282482
We were very excited in the beginning - a reasonably price kitchen that is not IKEA! The showroom was nice and the salesman polite - but our issue started because we were misadvised about the size of the fridge/freezer to buy. Basically it doesn't fit the cupboard doors so it can not be integrated as any normal standard kitchen design. It has been over a year that we have been asking help to adapt the unit to at least solve the issue - We have got nowhere with either the store itself (who accused us of lying) and the head office doesn't care - they offered to sell us an ex-demo fridge that fits! Problem 2 - building the kitchen is so complicated, it is not like IKEA which we were told (by the Kuurne store) it was just as simple - it really isn't when & we called for help, it was a bother for them! Problem 3 the Jetstone work top isn't fit for purpose, it easily stains (even putting a wet mug down leaves a ring / not to mention wine or coffee!) As well as this it is bowed where the cut out for the sink is - Kuurne accused us of mistreating the top and not being clean! Basically after a year of trying we were sent a bottle of their own brand 'Cif' through the post!! Once they have you money they really do not care at all - Kvik are franchise so independently run, Kuurne Belgium are a cowboy outfit who really don't care. Maybe you might have a better chance at another Kvik store. In the future I won't be buying their products and today I certainly do not recommend them. I am also concerned that the guarantees they offer are not fit for purpose as they will try and get out of anything to avoid helping the customer. Avoid this company
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Nous tenions à remercier toute l'équipe et en particulier M.Stijn Vandemoortele pour ses conseils, son professionnalisme, sa réactivité face à ce projet:-). Nous avons toujours eu une réponse face à une situation délicate. En espérant que cela continue dans la durée :-) Mille mercis
Heel tevreden van de samenwerking met het team van Kvik in Kuurne! Duidelijk in hun communicatie, stipte plaatsingsdatum, mooie materialen en correcte plaatsing. Een echte aanrader!
Zo'n 3 maanden geleden onze keuken laten plaatsen door het Kvik Kuurne team. Tot op vandaag nog steeds geen spijt gehad. Zeer tevreden van de kwaliteit, zowel van de keuken als klantenservice van Mieke en haar team.
TOP service - wij zijn heel tevreden met onze keuken!
Top service en vriendelijke verkopers
Deze vestiging maakt heel veel loze beloftes, uiterst vriendelijk en alles is mogelijk totdat je jouw handtekening zet... Nadien ben je een zoveelste nummer in de rij en kan je naar hun zogenaamde service fluiten, waarbij ze zelfs omgaan met leugens! Echt, ik raad deze winkel aan niemand aan!
Heel korrekte service en afspraken. Materiaal ook na paar jaren nog steeds in zeer kwalitatief hoge staat
Deli
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