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Iclinique

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Bruxelles, Belgium

iclinique.be
Cell phone store· Consumer Electronics· Computer repair service

Iclinique Reviews | Rating 4.8 out of 5 stars (8 reviews)

Iclinique is located in Bruxelles, Belgium on Rue des Tanneurs 62. Iclinique is rated 4.8 out of 5 in the category cell phone store in Belgium. iClinique est le premier service indépendant de réparation et d'assistance spécialisé dans la marque Apple® à Bruxelles. Notre offre de réparation couvre une multitude de pannes sur la grande majorité de la gamme (iPad, iPod, iMac, iPhone, MacBook Pro et Mac Mini) de produits proposée par Apple® depuis 2007. Nous sommes en mesure d'offrir une alternative efficace et meilleur marché au SAV de la marque en Belgique. En effet, nous nous efforçons d'avoir des délais de réparation courts (de 2h à 24h pour les petits appareils, de 2 à 4 jours pour les ordinateurs) et des prix attractifs (généralement en dessous du tiers du prix du neuf). Nous proposons aussi d'assister nos clients pour certains problèmes à distance ou sur site.

Address

Rue des Tanneurs 62

Phone

+32 26690405

Company size

1-10 employees

Headquarters

Bruxelles

Founded

2012

Service options

DeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

...
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S

SDHC

My iphone screen broke down and they repared it in 24h. After 2 months, the screen collapsed again and they repaired it again perfectly in 24h without any charges since I still had the guarantee. Unfortunately, the both times I went to leave/take my phone they weren't very, let's say, client-welcoming. I could even say a bit rude at the very beggining since I could't enter if there was already a client in-store (COVID). I was in a rush (I went in my lunch break and I live 25mins away) so I didn't really see the sign. The guy at the reception told me to get out and wait outside. Then, after leaving my phone, I called the day after to check if it was ready. They didn't even ask my what phone it was or the reference number, they just asked me 'what time you left it yesterday' to then tell me 'so it will be ready at that same time by today'. Again, I don't judge the professionalism but you should work on your 'rudeness'. I recommended the place to a friend and when they went, they asked me if it's normal that they are not nice or if it was just with them.

R

Rolando Guerrieri

Had my broken screen replaced on an old MacBook pro (which Apple wouldn't replace because my computer was older than 5 years). They had a spare in stock so the turnaround was quick: the next day ! They seemed very knowledgeable too and also provide a 2 year guarantee on the part. The reason I don't rate the service as 5 stars is that they could improve on providing a warm welcome to their clients. As of now it's more a polite and professional approach, yet a little cold and distant. I would totally come back there again the next time I have an issue to fix since the queue is faster than at the Apple store. Hopefully I'll be greeted with a warm welcome next time :-)

L

Lodewijk Germanes

My Macbook crashed completely out of the blue the morning of an exam I was supposed to take online. Emergency! After an intense panic attack I hopped on my bike and raced to iClinique. I went in and explained my issue. They were very understanding and decided to take care of it right away. Less than thirty minutes later the problem was fixed so I could take my exam without worries. Amazing (professional) service with a smile, would recommend this place to everyone!

N

Nicola Sbrilli

Highly recommended for all types of issues of your Apple products (upgrades, broken parts replacement, data recovery from old hard disks, etc.). Fast and efficient service, excellent communication, timing and price quotations always respected! :)

L

Liz Kinoshita

Perfect service, perfect price! Plus, excellent advice, friendly (and calm:) team, highly recommended.

A

Anya VerKamp

Super Service! Merci Bcp! Very friendly service. Top knowledge. Fairly priced. They don't charge if the repair is not possible.

E

Emily Hemmings

I went here due to water damage on my MacBook Air that was too extensive for the Apple team to resolve (the Apple shop team told me to buy a new computer), iClinique did a great job of fixing it and they have a friendly English speaking team. They also provide a warranty on their repairs. Highly recommend.

V

Velodroom Brussel

I was very kindly received. The quick diagnosis was precise and was confirmed by the repair. The previously communicated price was kept and the repair was carried out faster than predicted. Although there are no smartphones available for rent during the repair period, I give 5 stars !

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