Wilrijk, Belgium
Terbekehofdreef 12
N/A
+3238273030
Ordered moving boxes and some other things for my move, through their webstore. The products arrived on time but were damaged upon arrival, due to the way of packaging, a moving box looked like it had been used for several moves, some parts torn apart. customer service reacted by saying I could swap items in one of their stores. i did not purchase these items in their store, I ordered online to have the items shipped while preparing my move. Taking a taxi to get there (not in town) would cost more than the items. Customer service has ignored this fact and demonstrated a sub standard level of service, not accommodating tje issue Do not use these amateurs
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Very unfriendly service person on the phone kept talking to the planner. refused to come at 10a clock. wanted 4 people for the move from antwerp to bxl for what amounted to half a moving truck of stuff ... can not recommend in any way. I did the move with 2 movers at 10h30 with a different company in the end.
Starting from booking to end of the moving realy impressed by their service,specially the mover they are very help full and proffesionals. moving went very smooth without any worries.....
Due to personal experience I can only suggest to avoid this moving company. Insufficiently wrapped TV broke into pieces, the cupboard looked as if it had fallen out of the lorry - cupboard’s glass doors completely smashed. The packers also packed fresh food that was left on the table, I do not explain in detail, how moldy the content of the respective box has become during the trip. Pieces of my desk were just torn off violently because the packers did not consider it worth to remove the screws with a screwdriver. Even the glass of tiny halogen bulbs were broken off the lamp. I can hardly express my disappointment how careless things were handled. Update: Freshly washed clothes and bedlinen arrived contaminated with fleas - what a surprise for a non pet holder! These tiny (!) details made this move finally a serious nightmare. Oh, not to forget: No news from their insurance.
Not nice at all. Try to avoide.
Vandaag gebeld voor een verhuislift voor morgen. De persoon aan de lijn zei dat ee geen meer vrij waren maar heeft voor mij zelf gezorgd om nog ene te vinden. Een heel goede service vam de bediende, echt een aanrader en ook heel vriendelijk.
Super verhuizers. 2de keer dat ik verhuis (1ste keer met Dockx) en in vergelijking met de eerste verhuis, veel sneller, goedkoper en beter Dankjewel Dockx Movers
Goede verhuis Firma zeker een aanrader met 4 verhuizers gingen voorzichtig te werk en snel toffe gasten gasten zeker een aanrader op gebied van klantenservice en ze weten wat organisatie is dank u wel
Deli
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