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Smartflats City - Brusselian - Appart hotel Bruxelles Centre ville

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Bruxelles, Belgium

smartflats.be
Extended stay hotel· Holiday accommodation service· Hotel· Group accommodation· Holiday apartment

Smartflats City - Brusselian - Appart hotel Bruxelles Centre ville Reviews | Rating 2.8 out of 5 stars (8 reviews)

Smartflats City - Brusselian - Appart hotel Bruxelles Centre ville is located in Bruxelles, Belgium on Rue du Marché aux Poulets 45. Smartflats City - Brusselian - Appart hotel Bruxelles Centre ville is rated 2.8 out of 5 in the category extended stay hotel in Belgium.

Address

Rue du Marché aux Poulets 45

Phone

+32 26407240

Open hours

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G

Gina Spencer

I booked back in mid-January on Booking for an early May stay with free cancellation until about one week before the stay. I was told that I would be charged for half of the stay at the time of booking and the other half at arrival. However, when I looked at my account, they charged me for the full stay over the course of two days in January. When I asked for this to be corrected they refused. In late February/early March, when I canceled the trip they refused to refund my money. I contacted them via email, and the Booking messaging app. I also called Booking customer service and the representative called them. After about 2-3 weeks of no response, I had to file a dispute with my bank to get my money back. To date, I have not heard from Smartflats. BEWARE!!!

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Naveen Mani Tripathi

Must visit the place!

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C N

Dishonest company. We made a booking that included cancellation cover. We had to cancel due to Covid 19. Two months after cancelling, we still have not received our money back. They ignore emails. Check their facebook page - it seems they do this a lot! Update - Smartflats have made a response to this review, saying they have been issuing refunds. I emailed them (with name/booking ref) on 18th April, 2nd May, and 5th June and no form of contact has been received from them at all. Still waiting...

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Robert Freeman

Good and spacious accommodation in the heart of Brussels. We found the accommodation to be good. Lots of space, well-equipped, secure, warm. The decor and lighting is a bit dark but everything is basically fine and we enjoyed our three day stay. The apartment is very close to central Brussels - less than five minutes walk from the Grand Place, for example. So be aware that there can be street noise at night or early in the morning when deliveries are made. The noise didn't trouble us – the noise is a bi-product of living so centrally.

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Sophie Blandiaux

Very great location and nice interior! Enjoyed my stay with Smartflats.

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wan sharifatulfatihah wan yusoff

I love this place spacious and all the cooking equipment complete.

A

Andreas Symeonidis

Nicely set up and at a great location. Some things should be better taken care of, though.

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Tom Lohan

Was very warm

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