Bruxelles, Belgium
Rue de Londres 15
N/A
+3225027355
Good and proper functional rental bikes for an affordable price. The staff was very friendly and helpful. The only downside might be the guarantee, but we got it back with no problem right after returning the bikes. Thank you for the ride and until next time!
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Good place to do maintenance in the bycicle
Excellent service: friendly, flexible and efficient. Thanks!
Easter Disaster.I rented an e-bike, but soon the wheel broke down. There was a hole and I called the office to inform. They told me to manage myself or take a tram/bus back to the office for they were only two people and could not leave the office unattended to pick me up. We managed to change the Tire with a spare one we got in our own private kit (they don’t provide anything but the bike) and discovered that the air chamber in the wheel was from another tire of bigger size (it was tangled into the tire) ... we informed the office and they guaranteed a refund. Unfortunately, the day after, once we got the bike back, the officer told us that they knew nothing from the colleagues of the day before, so bye bye: no refund. No customer service and definitely no professionalism.
Very friendly and helpful staff! Good value for money. Great prices and the bikes were in perfect condition. Highly recommend Pro Velo :) :)
Perfect for renting bikes in the city. Everything was exactly as the website stated. No hidden charges.
The staff is very accommodating, they speak great English and they'll go out of their way to get the best out of your rented bicycle.
Useless, no bikes to rent on Easter weekend. Close the shop!
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