Bruxelles, Belgium
Avenue du Port 86C
N/A
+32 25888756
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Assembly service
Amazing design objects and sometimes it’s even open on Sundays afternoon (hallelujah!), but it’s super expensive and the client service is poor... I love the objects of this shop, but the prices are definitely higher than in comparable places and, above all, what scares me is the terrible attitude of the shop-keepers, treating clients as if it was a second-hand cheap shop.. For instance, once they sold an object to someone else after I had already paid for it and was waiting to pick it up. They didn’t even offer a discount and I had to fight to have at least a delivery to my place (which would have been the bare minimum anywhere else...).. and that delivery took place exactly 4 months after the payment.. can you believe it? Another time I bough an expensive design object, they didn’t have its box and they gave it to me like this.. bare as if it was a candy.. I had to ask myself for a proper wrapping.. at the beginning they offered just a paper bag, then i complained and they added some wrapping... Unbelievable attitude for a high-end shop as this is supposed to be...
like
Pretty furniture at a ridiculous price.
Selling some very nice pieces with prices mostly on the right side of sanity.
Under the charm of their new location @ Tour&Taxis. The Lago flat is stunning!
Very bad customer service. We bought for more than 2000 euros and paid two separate deliveries and were told half of the order would be delivered same week. Happened that one furniture was missing and we had to chase them to have it ordered for a prompt delivery. Days after Valérie from customer service eventually came back to us. She talked in a rude way and was not helpful. Lets see how the second order will be treated. Its a shame because the selection is good.
Large place with a lot of choice. Staff is friendly and helpful. There are toilets as well for long shopping day :)
Fantastic design furniture store at the edge of the center of Brussels (near to Tour & Taxis). Though the store is at this moment (Sept 9, 2018) not easy to locate, it is worth the search, as you can find total original design stuff in a great location. When you have questions, the friendly staff is glad to help you. The prices are not cheap, but the quality is obvious (and of course you also pay for the concept and the design). If you are looking for something different, this is the place to be. Highly recommended!
[great selection of danish, italian, belgian modern-design furniture brands for reasonable prices in a stylish showroom venue. today i bought there a sofa and a dining table and enjoyed professional service and advice. and special thanks to régis. honest. available. helpful.]
Deli
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