Bruxelles, Belgium
Chaussée de Louvain 864
N/A
+3227304911
I will never take my car again here !!! i had a lighting problem for my 6series after many investigation they told me that i needed to change all the 3 modules and both front lighting and of course this gonna cost 10.000 i was not sure about theire investigation so i took my car to another bmw service and guess what,they told me that in fact i need to change just one module and just one light and the invoice is less than that price (I paid almost 4000) sorry for the one start review but was almost about to be scamed of 10.000 reparing while my car never needed that so i have to tell people before taking their car here best regard, Dr Youssef
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Make sure to tell them exactly what you want and ask that any single addition (that you never asked) is checked with you before it's charged to you. Otherwise you will find a bill to pay far more expensive than you were promised justified by a \the car asked for it\. After BMW feedback I would like to specify that i went for an appointment with a detailed estimation of cost from BMW of around 800 euro. I left the car with them and at my return i found a bill of 1300 euro. They added and changed things (not related with the problem i brought my car in for) from the original cost estimation. I did not receive any warning or request from the BMW staff. When i asked for an explanation the bmw representative said \the car asked for it\.
Though they are representing an awesome Brand, their customer service leaves a lot to be desired. In 90% of the cases you will have to pay something out of the blue. You get the car there for something and at the end, the invoice has something else on it too (that is, if they do fix the issues) - which you have to pay on the spot... Total lack of transparency, overpriced, one thing is what they say and another is what they actually do. Except for looking at the cars, not recommended.
Good BMW dealer, very organized. Now it is possible to have a work desk, if need it. Employees are polite and available for questions and explanation.
Professional services, much appreciated!
The service is very good and the lounge is comfortable. The maintenance of my car was quick and thorough. The team speaks English.
The place to have your BM maintained.
Nice place and great staff
Deli
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