Bruxelles, Belgium
Rue Belliard 20
N/A
+32 22731846
Flight at 3am from Morocco to Madrid. MANUAL checkin opened at 1am. I am grateful for the plane being only half full, otherwise we would only have left at 6am. I can’t understand how they can expect to manually checkin bags and people for a whole flight in 2 hours to be honest. I barely had time to arrive to the gate, and I wasn’t the last one!!! Connection flight to London.... delayed more than one hour. Seriously going to avoid this company in the future.
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Please try to avoid at all cost. Terrible if any service. For business travellers: they do not issue any invoices as they claim they don't have to. Pretty surreal overall experience.
You'll arrive at your destination but expect nothing more. Online check-in did not work for our out- and inbound flights. Customer service is a joke. In had to call 3 times before I got in. In flight entertainment (movies / series) is very limited.
Service à bord médiocre. Snack et boissons payantes sur courts courrier. Repas offert aux long court très moyens. Valises de soute payantes. Le tout pour un prix à peine inférieur à la concurrence. Premier et dernier vol avec cette compagnie.
Deli
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