Balen, Belgium
Molsesteenweg 46
N/A
+32 14346600
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Repair services
A big store, with a friendly stuff. You have all sorts of furniture here and fitting decoration. Any clothing you need for making it a round concept , you will find a well.
like
need to know the aproximate cost of this wardrobe, thak you!.. who knows?
Customer service is exceptional. There is a big selection of furniture in the show room, with custom configurations possible and helpful staff to guide you through. Upon product delivery our sofa had specks clearly already from manufacturing and after initial visit from technician it was a clear manufacturing fault. 2nd sofa same case and 3rd sofa now is OK. Delivery and assembly guys were great (washed their hands after they took the wrapping off, not to stain the sofa) and within the agreed timeframe. They handled manufacturing problems very nice and professional without any burden on me (self-initiated on second faulty delivery).
Furniture shop with a bit for everyone.
Really bad customer service. I bought two wardrobes - came with faulty pieces. In the first visit, the technician insisted that it would work even with the wrong pieces. We tried, and naturally, it did not work. Another technician came and accepted the fault. Now the replacement takes more than two weeks and now they say it might even take three weeks. As a customer I should have the right to return a faulty product with full refund - Odrada even does not accept that or nor offers any discount. And in return, they ask me what's my problem! Well, Odrada does not want to understand problems faced by the customers and is insensitive to complaints. Strictly avoid this shop!
Top Quality and service
Great shop for big pieces of furniture, but service at the checkout is not that good. Had multiple misunderstandings when returning things.
The place to be
Deli
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