Antwerpen, Belgium
Meir 105
N/A
+32 3232331901
DeliveryIn-store pick-upIn-store shopping
Gender-neutral toiletsToilets
No wheelchair-accessible car park
Amazing service , I've never left the store unsatisfied. The staff are friendly the manager is a great help. Would completely recommend and carry on using their service !!
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One of the sweetest, best moments of my trip to Antwerp happened here, of all places. I destroyed a contact lens the night prior to my visit to pearle and desperately tried to find a replacement or be half blind for the rest of my vacation. I walked into pearle, told them my situation and gave them my prescription, sizing and brand and offered to buy anything that would allow me to see for the next two weeks. After a minute discussion between the two employees, they returned, dropped a couple boxes of contacts in front of me and stated that they hope I enjoy the free trial contacts and to return in a month for more. With a big grin and a wink they sent me on my way. I wasn’t a customer, I was a big dumb American tourist, and they responded by doing whatever possible to help me out of a bad situation. Even in my own country with my own doctor I can’t get contacts without an expensive exam to “allow” me to buy new ones. A service, Pearle employees.
one employee? THE BEST ! one?the worst ! You go get the best customer care and then u go to pick up the glasses and after you payed more then a reasonable amount you take them all crocked ! Youask the employee to adjust them and she sais that she can not do anything , couse your nose is crooked ad that she can not fix! Is it because I am a foreigner? Is it because she is incapable? I did not complain of her lack of knowledge ,rudness,rasism or her filthy unattended nails and hair although she works in customer care Now she completely ruined an arm of mu glasesses andf it looks more then ridiculous! Even if my nose was crocked ,are people with crocked nose not to wear glasses and comfortable??? I GUESS WE WILL FIND IT OUT TOMOROW WHEN I AM BACK FOR A COMPLAIN !
not that great experience
Zeer onvriendelijk en traag in dienstverlening. 4 meisjes die daar werken die kletsen onder elkaar in plaats van een Kant tijdig te helpen.
Veel keuze vriendelijk en goede kennis
Ik ben aangenaam verrast door de klantvriendelijkheid en deskundigheid van dit team. Ik kom zeker terug! Een aanrader!
Heel fijn geholpen geweest door een jonge dame. Jammer genoeg is de verantwoordelijke de reden voor deze slechte beoordeling. Hoe onbeleefd en klantonvriendelijk kan je zijn? Ze zet klanten bijna letterlijk buiten, ze roept op haar eigen personeel (die echt hun best doen!). Spijtig voor de zaak en haar medewerkers.
Deli
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Gender-neutral toiletsToilets