Antwerpen, Belgium
Bredabaan 232
N/A
+32 36456655
I do not know why a big school and popular school like this needs to do a small and dirty tricks to gain just couple of Euros The mentality of Merksem office is so greedy and careless 1- I went there asking for a supervisor for my practical exam as I already reserved an appointment my self 2- The employee said: we cannot give you one unless u did the reservation through our office 3- We agreed on the new appointment, the date and time and the money 4- She said: I cannot book it till you go and cancel your old one 5- Which i did, went and canceled my appointment - it was almost impossible on phone so i had to go to the center myself 6- i came back to proceed, She asked for extra money and I must take a 2 hours lesson with them before she can book me the appointment 7- When I asked her why you did not mention this, she said I forgot! I switched to VAB, same prices but 100% better in customer respect and appreciation!
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Awful communication, very unhelpful bordering the rude when problems arise. Having people show up at the exam as said on the schedule to be told they had to be somewhere else... very well arranged... need I say more, not to mention having to pay the exam twice...
They are the best
Major differences between the levels of the driving instructors and very very poor communication from the driving school office itself. Don't recommend.
Registered and payed for my 12hrs Dutch Nederlands theorie lessons from 17:30pm-21:30 pm (Monday Tuesday and Wednesday ) a total amount of 129 last week , and I got 3 confirmation via emails regarding my lessons I went there today the receptionist was shocked when I told her that I was there for my 17:30 pm lesson! She told me that she didn't know where the lessons were taking place and by who , I showed her the payment receipt and the emails they sent me last week confirming my lessons and she was more surprised , she called a lady called Naomi on the phone and explained my case only to be told no lessons till end of the month despite me paying and having receipts ! I had booked a babysitter for the 3dsys , left her home with my kids and cancelled my evening shift job so as to attend my lessons ...I left there with tears in my eyes... I am very very disappointed , not even a courtesy phone call to let me know that there won't be lessons , or a text / email? And I didn't get my 129 back yet ! I have never seen or heard of such treatment in my 30 years of living under the sun from any company anywhere ! I will call them tomorrow and follow up my
Goede instructeurs en communicatie. Op 4dagen rijbewijs A behaalt.
Mijn lesgever Turgay was zeer goed. Top kerel!
Iedereen is zeer vriendelijk. Heb zeer veel bijgeleerd op korte termijn. Zeker aan te raden!!! :) TOPSERVICE!
Deli
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