Antwerpen, Belgium
Hopland 44
N/A
+32 3232335466
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Beautiful shop with nice variety of products. Very kind staff that help you with a lot off knowledge. I will come back for sure to this shop!
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Beautiful shop, very tidy and clean. Reasonable prices, large variety of high quality authentic Cuban cigars. The lady that works there full time is obviously specialised in everything about and around cigars, she has an exceptional knowledge! Just to listen to her talk and explain about cigars is a pleasure to my ears! She is always kind, very patient and helpful! I highly recommend this shop. I would like to add, that due to the Covid situation, not ALL cigars are available, not in this shop, just as not in other shops. It would be nice if every one would be more understanding about this. Thank you.
Beautiful shop with excellent service, we had many very nice experiences buying quality products here! Two thumbs up!
I had an very bad experience in this shop today ! I arrived at this shop at 15:47 , and I went out at 16:04. The 17 mins were horrible time for me. The sales is very implite, impatient,disrespectful ! ! Just because I asked her some questions about limited edition cigar , she became to having an aggressive attitude. Even She shouted to me “ you have to go, because you waste my 20 mins. ALL YOUR CHINESE MARKET BUY TOO MUCH ！I DON'T SELL TO CHINESE !” . “You are not my client , because I first time see you here”. I really don’t understand for what reason she should keep this attitude to client. Don’t be Rxxxst ! ! It will destroy your busniess completly.
The shop manager is very rude and impolite lady , her service is not match to this shop’s decoration. Less goods , less satisfaction, less service, less respact.
I found this shop on Google search while on business trip in Antwerp from Texas. What a gold mine! It was their first night and Grand Opening ....how lucky was I! Gorgeous inside, very professional, incredible selection, and great overall experience. I had to purchase another backpack to carry the boxes of cigars home with me! I highly recommended La Casa Del Tabaco.
If you look for some special products, unfortunately ,they don’t have; If you look for a good shopping experience , unfortunately , they don’t supply ; If you look for client friendly, unfortunately , they cannot perform ; NICE SHOP BUT BAD PEOPLE ! that is it !!
Top service!
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