Antwerpen, Belgium
Kempischdok-Westkaai 84/90
N/A
+3232310726
Great location,walking distances from most of the points of interest! Glean and quiet!
like
Well located, clean, confortable. Good service. Temperature is a bit high in rooms during summer
Extremely noisy (thin walls and ceilings), outdated interior including the beds, friendly staff, good location
I travel a lot and for the first time I come across such a disgusting service. I called the hotel to warn about the late check-in, no one answered the calls. I arrived at the hotel, the reception was closed, no one answered the calls either. Spent 2 hours in the hope to get through or get feedback. As a result, the service was not provided, the money was written off, instead of checking into a hotel, I had to drive around the night city and look for a hotel (because after the time spent on the reservation, they only let the hotel choose the next night). Moreover, nobody even contacted me and answered none of my questions. This is the most disgusting service of all the more than 200 hotels in which I lived.
Unethical hotel. Gave my credit card details to make a reservation for my planned stay 2 months ahead of schedule. They charged me the full sum (should be EUR 1 if they are testing is the card is working) when you can only hold the authorisation for 7 days, and didn't even bother informing me about this. This practice is unethical as hotels only charge you the full sum only when you arrive at the destination and upon check in. Beware
Best hotel you can get what you paid good location clean room and bed avarage breakfast
Service was great,breakfast wasn't much special. nearby the city center. Had a good stay.
We stayed for one night. Had a double room with a nice and comfortable bed. The rooms have been very clean and the air was fresh. No bad odours at all. The sanitary installations are great and hygienic. Towels have been fresh and clean. The hotel is located very close to Antwerpens centre. Walking is great to reach the whole inner city. The docks are great and charmful. We did not have breakfast or dinner so i can not say anything about the foods quality. The hotel gets a clear top recommendation.
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