Aalter, Belgium
Léon Bekaertlaan 3/A
N/A
+32 70222222
Even one star is 10 time more than what they deserve!
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Today I was waiting for a package, staring from the window above my front door. I saw the driver look at my door, but he drove straight past. I tried calling the very expensive helpline, but they just make you wait. I think DPD make more money on the phone calls than on parcel delivery. This is a scam.
Waiting for 3 weeks and still no delivery ! 0 stars would be appropriate! If you wish to contact them it is a number at 30 cents per minute and they never answer the phone but you pay... If you ask where the parcel is via mail, you do not get an answer... I do not understand this company is still allowed to be in business, reading all those negative reviews....including my own negative experience, and not the first one !
Worst service ever. Impossible to contact them. This company is a scam.
They have registered my parcel as \delivered\ I did not see anyone and did not found my parcel anywhere... And with the homework I could not be anywhere else than @ home!
I received an email that my parcel will be delivered today 10:41-11:41. I called at the customer service they didn't know to give me an exact answer and 3 hours later I'm still waiting!!!!!!
Terrible company, they don't even try to help me. I called their customer support and after 5 min of elevator music they cut the line. On there tracking page they said there was a notification left behind but there was nothing. They say my parcel is in there delivery centre but who knows where it actually is. If I could I would've given them 0 stars. Update: I went to their delivery center in Aalter, Belgium meself and they help me get my parcel.
I am very happy with DPD Web Parcel service. Have sent many packages all over Europe, no issues whatsoever. Not sure why everyone is negative.
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