Sint-Jans-Molenbeek, Belgium
Gentsesteenweg 528
N/A
+3224145400
Hell, I had a fair experience at this garage with the sellers, it was really okaish. But they sold me a car with a battery at the end of its life expectancy, drove it for two weeks, had to pay 180 for a new battery myself. In addition, I had to call twice for assistance on the road because of this battery for a total of 320 THAT I HAD TO PAY FROM MY OWN POCKET BECAUSE THE SELLER FORGOT TO ENTER MY DATAS AT THE INSURANCE. I have a 13 months warranty and assistance supposedly anytime, but just because they couldn't register me like they had to, the assistance couldn't find any of my files encoded and I had to pay this myself. Will definitely not recommend.
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i am hate coming to this place i wish i had another make of van. everytime i need a spare part i know the staff will leave me standing like an absolute fool at the counter for at least 5 minutes before they even acknowledge i am in the showroom .... The same situation has happened to me several times... bad customer service.
Worst garage in Brussels I would say! I sent a Opel Corsa which wont start for them to diagnostic. The car had broken ECU(Engine control unit) but they could not find it out but they quoted the common rail(rampe d'injection at 1400Euro to start with and were not sure if it is common rail's problem or not. They would go on and on to change every part even if its not defective on your charge. We paid just the diagnostic fee of 90 Euro and decided to leave. Even though the diagnostic was not correct we had to pay and they refused to give us the diagnostic printed. Moreover now they do not answer the phone to our number anymore. There have been also other horror stories from our friends with this garage. Such as buying a new car from them and they did not provide with the new car the certificate of conformity(CoG) so our friend has to return and pay additional 200euro for it to them. Stay away from them as they are thieves. I will also stay away from Opel also.
After I went at Garage Boden in Brussels for repairing the hail damage sustained by my Insignia I have been very impressed by their team professionalism and correctitude. Brigitte (After sales advisor), Aziz (Head of customer relations) and Michel (Head of paint shop) are really pleasant and "customer orientated" employees, therefore, I will gladly recommend this garage to all my friends owning Opel or Chevrolet. As for me, from now on, anytime my Insignia will demand attention again I'll confidently return here knowing that my car will be in good hands. See you next time ;) Ionut Mihai
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Very bad garage
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Deli
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