Bruxelles, Belgium
Tour & Taxis, Avenue du Port 86C
N/A
+32 25056600
The poorest service I've ever experienced in Belgium. Customer Service is really bad, impossible to talk to them by phone or email, long queues in you visit a physical office, no feedback at all and increases without any justification, Stay away from this company.
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I have insurance with this company for 2 years, 10 days ago my annual invoice came and I paid, after I paid I asked to change my address in the system and for this they sent me two more total bills of 250 euros fee that I changed the street in the same city, they want money with japca, no one told me before changing the address that I have to pay a fee of 250 euros, shame on them, I it forces me and forces me to pay now
Really clear and easy. Super gentle customer care
Best. I love it. I recommend
Yuzzu is a good deals insurance company, but their employees in that office are very unprofessional unfriendly and rude too, their service online is impeccable.
They don't follow up on internet messages
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They dont answer you if you ask them something. Meanwhile they are very fast about their claim for MONEY!!!!!
Deli
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